Legal

Privacy Policy

Last updated: 5 August 2026

This page is maintained by the GrantSmart.ai team to explain how we handle personal data on our website and in the GrantSmart.ai platform. It describes our own practices and is not an independent certification or audit.

1. Who we are

GrantSmart.ai is a project management platform for Horizon Europe and other EU-funded projects. For the personal data described here, the GrantSmart.ai team acts as data controller for website visitors and demo requests, and as data processor for the project data our customers upload into their own workspace.

You can reach us about any privacy matter at kostas@amplianitis-consulting.com.

2. Data we collect

  • Demo requests. Name (optional), work email, company or organisation name, the number of EU projects you manage, any message you write, and the fact that you accepted this policy.
  • Account data. Email address and authentication credentials handled by our authentication provider, plus organisation details you enter (company name, address, VAT number, logo, legal representative).
  • Project data you upload. Grant Agreements and other project documents, contributor records (name, role, email, contract hours, rates, leave and cessation dates), timesheets, tasks and comments, ledger entries and proofs of payment, equipment and subcontracting records.
  • Technical data. Standard server logs generated when you use the service, used for security and troubleshooting.

We do not intentionally collect special categories of personal data. Please avoid uploading them.

3. How we use data

  • To respond to demo requests and contact you about a walkthrough.
  • To create and operate your account, organisation and projects.
  • To generate timesheets, financial views, exports and status reports from the data you enter.
  • To send service emails such as contributor invitations and comment mentions.
  • To process subscription payments and keep billing records.
  • To secure the service, prevent abuse and fix problems.

Some features use AI models to read uploaded Grant Agreements and to draft status report summaries. Content sent for that purpose is processed to produce your output; we do not use your project content to train our own models.

4. Legal bases (GDPR)

We rely on your consent for demo requests and marketing contact, on performance of a contract to provide the platform to account holders, on legal obligations for invoicing and accounting records, and on our legitimate interests in keeping the service secure and reliable.

5. Service providers

We use a small number of providers who process data on our behalf under contract:

  • Cloud hosting, database, authentication and file storage for the application.
  • An email delivery provider for transactional messages.
  • A payment provider for subscriptions; card details are handled by them, never stored by us.
  • AI model providers for document extraction and report drafting.

Where a provider processes data outside the EEA, transfers are covered by the safeguards offered by that provider, such as Standard Contractual Clauses.

6. Retention

Demo requests are kept for up to 24 months after last contact unless you ask us to delete them earlier. Account and project data is kept for as long as your account is active and deleted on request after closure, except records we must keep for accounting or legal reasons. Deleting a project removes its associated records from the live database.

7. Security

Access to your workspace requires authentication, and database access rules restrict each account to its own organisation's records. Data is encrypted in transit, and uploaded files are stored in private buckets that are not publicly listable. No system can be guaranteed free of risk, so we do not make absolute security claims; we do commit to notifying affected users and, where required, supervisory authorities of a personal data breach without undue delay.

8. Your rights

If you are in the EEA or UK, you may request access, correction, erasure, restriction, portability, or object to processing, and you may withdraw consent at any time. Email kostas@amplianitis-consulting.com and we will respond within one month. You also have the right to lodge a complaint with your national data protection authority.

If your data is in a customer's workspace (for example as a project contributor), please contact that organisation first; we will assist them as their processor.

9. Cookies

We use only cookies and local storage that are strictly necessary to keep you signed in and to remember basic preferences. We do not run advertising or cross-site tracking cookies.

10. Changes and contact

We may update this policy as the product evolves; the date at the top always shows the current version. For any question, request or complaint, write to kostas@amplianitis-consulting.com.